Frequently Asked Questions
1. Before the Ceremony
Q. When will my Graduation Ceremony take place?
A. The date of your ceremony is determined by the award you achieve and the time of your exam board. The main graduation period is held in July of each year.
The February graduation ceremony is specifically for students from the London School of Commerce.
Students are not given the choice of which ceremony they wish to attend due to the high numbers of students graduating at each ceremony.
Q. How do I confirm my place at the ceremony?
A. Students are required to complete the on-line form via the Student Portal to inform Cardiff Met if they wish to attend the ceremony or are unable to attend.
For each ceremony there is a deadline date which must be adhered to as Cardiff Met will not be able to facilitate any late requests due to consistently high uptakes in request for tickets.
Q. Why fill in the form if I do not want to attend the ceremony?
A. We use the details in the form to ensure that your certificate is sent to the correct correspondence address.
Q. Will this guarantee my place at the ceremony?
A. Yes, as long as you successfully pass all elements of the programme you were originally enrolled on. On submission of your completed form you see a message at the top of your screen on the student portal.
Q. What if I change my mind about attending?
A. If you have replied saying you do not wish to attend the ceremony then you may not change your mind once the deadline has passed.
If you have replied saying you wish to attend but are unable to do so please e-mail firstname.lastname@example.org to inform us of your decision.
Q. I studied at a Partner College (e.g. London School of Commerce or ICBT) and I or my guests require a letter for visa purposes?
A. Please use the Partner Student Visa Request Form available on the Graduation Homepage.
Q. How many tickets am I entitled to?
A. We guarantee 2 guest tickets each (this does not include the graduand).
Requests for additional guest tickets is dependent on the capacity of the venue and the response we have from students wishing to attend the ceremony.
We recommend you put the total amount of tickets you require on your form and we will do our best to accommodate your request. Tickets will be sent to your correspondence address, however please review the Graduation Web page for regular updates.
Any tickets we have returned to us will be available on a first come, first serve basis on the day of the ceremony at the Cardiff Met reception desk at the ceremony venue.
Q. Will my tickets arrive in time if I live overseas?
A. If you have an overseas address you will be sent an e-mail to your student email account advising you to collect your tickets on the day of the ceremony at the Cardiff Met reception desk at the specific venue.
Q. I haven't received my graduation tickets.
A. Tickets are not issued until the week before the ceremony, due to examining boards still taking place up until the graduation ceremony. We ask all graduands to be patient.
Q. What do I do if any of my guests have special seating requirements?
A. We request all information regarding students and guests who have special seating requirements on the online form it is important you inform us in advance.
Q. Will my guests be able to sit with me?
A. No. Graduands and guests are seated separately and must sit in their assigned seats.
Q. Can I sit anywhere?
A. No. You will receive a ticket with your seat number. The seating arrangements are planned so that you arrive on stage when your name is being called - according to the order that is printed in the programme.
Cap & Gown
Q. When and how do I hire my cap & gown?
A. Robes can only be hired from Ede & Ravenscroft by going to http://www.gownhire.co.uk/ or phoning 01223 861854. All students must be dressed in academic wear to cross the stage.
You must book your robes well in advance of the ceremony, preferably at the same time as confirming your attendance. Do not wait for your tickets to arrive before booking your robes.
Q. Is there provision for disabled guests?
A. There are lifts at all Graduation venues to carry persons with mobility problems.
Q. Can I take children to the ceremony?
A. Due to the length of the ceremony it is not recommended for children however any child over the age of 2 years will require a separate guest ticket.
2. After the Ceremony
Q. When will I receive my certificate?
A. If you do not receive your Certificate on the day it will be posted approximately 8 weeks after the ceremony.
Q. What if there is a mistake on my certificate?
Please contact www.cardiffmet.ac.uk/graduation after the ceremony to inform us but do send the original certificate back to us. We are unable to issue a new certificate or transcript until you have returned the old certificate to us.