Summary

Position:

Memberships:
• Member of the Chartered Institute for Quality Assurance (MCIQA)
• Fellow of the Association of University Administrators (FAUA)
• Fellow of the Institute of Leadership and Management (FinstLM)

Research Interests:
• Change Management: individual change, team change, corporate change & strategic change
• Leadership
• Trust
• Perception, Communication & Identity
• University Administration Staff
• Staff Training & Development
• Education Leadership, Management and Training
• Change and the philosophy of change in English Literature

Publications

Books/bookchapters:
The C Word: An anthology of writing from Cardiff edited by Dr Kate North (short story included in the anthology)

Other publications:
Cardiff School of Education Research Papers Volume 6 – Cardiff Metropolitan University

Projects

Implementation, development and distribution of both English and Welsh translated version of change competencies workbook from PhD thesis.

Profile

As a member of the Senior Management and Planning Team I am responsible to the Dean for matters relating to budgets and finance, human resources, communications and marketing, estates, facilities and health and safety. I liaise with the Cardiff Metropolitan University’s central service units to ensure the school business processes adhere to the university requirements, creating and implementing school policies and procedures as necessary. I also manage the school’s team of professional support staff consisting of both technical and administrative support staff.

I have assisted with enterprise activities within CSE in undertaking seminars on:

• “Managing People” for the Royal Saudi Air Force
• “Models of Change; Organisational Culture and Change Management, and Implementing Strategy at an Operational Level” for academics and researchers from the King Saud University
• “Organising Culture and Implementing Strategy” for academics and researchers from King Khalid University
• “Organisational Capability and Resource Management” for academics and researchers from the King Saud University

I have presented at the Association of University Administrators (AUA) conferences running workshops and seminars in relation to “Perceptions of Change” and “Strategic Change” and “Implementing Change” in higher education.

External Links

External Memberships:
• Member of the Cardiff Metropolitan Stakeholder Forum
• Member of the Cardiff Ambassadors
• Member of the AUA Early Career and HE Professionals Forum

Further Information

Business Development Manager for Dragon Personal Management an actors agency in Cardiff
Assist with the South East Wales Talking Magazine
Assist with the production of Cardiff Recording Club short films
Assist with the production of short films by Mortal Films & Damnable Iron Productions
Assisted with Progress Cymru Theatre Company

Qualifications:
PhD student (part-time) thesis title is “Creating change sophisticated people: a change competencies workbook based on school support staff’s perceptions of strategic change in a post-92 higher education institution.”

MBA (part-time)- distinction gained for dissertation on “Worker perception of strategic change.” Distinctions gained for E-Commerce and Information Management modules.  (University of Wales Institute, Cardiff, 2005)

BA (Hons) Humanities (College of St Mark & St John, 1988)

Career Profile
2006 - Present, Business Support Manager, Cardiff School of Education, Cardiff Met University
1999 - 2006, Compliance and Information Systems Manager, BUPA Hospital Cardiff
1997 - 1999, Regional Quality Co-ordinator (for 13 hospitals) BUPA Hospitals
1996 - 1997, Quality Co-ordinator BUPA Hospital Cardiff