Quality and Standards 

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Cardiff Metropolitan University Student Charter

The Charter sets out the standards of service which Cardiff Metropolitan University aims to achieve in respect of its students. It also sets out for students what we expect of them in return.

By listening to the views of students through a range of mechanisms and using their feedback, Cardiff Metropolitan University ensures that it continuously improves its services and raises student satisfaction levels even higher, in order to improve efficiency and effectiveness in student learning.

The Cardiff Metropolitan University Student Charter ensures that staff:

  Set standards and perform well
  Actively engages with student, staff and partners
  Are fair and accessible to everyone and promote choice
  Continuously develop and improve
  Use resources effectively and imaginatively
  Contribute to improving opportunities and quality of life in the communities served 

  The Student Charter can be downloaded from this page.